Old Mutual Limited, a prominent pan-African financial services group, has earned its reputation as a trusted partner for investment, savings, insurance, and banking needs. With a strong presence on multiple stock exchanges, including the Johannesburg Stock Exchange, the Zimbabwe Stock Exchange, the Namibian Stock Exchange, and the Botswana Stock Exchange, Old Mutual has become a cornerstone in the financial landscape across Africa.
Navigating Old Mutual: A Comprehensive Guide to Policies and Services
Managing Your Old Mutual Policy
As an Old Mutual policyholder, accessing and managing your policy has been made convenient through various self-service options. Whether you’re looking to check your policy details, manage beneficiaries, download statements, or access educational content, Old Mutual provides several user-friendly avenues.
- WhatsApp Services: Save 0860 933 333 as a contact on your phone to utilize Old Mutual’s WhatsApp service. Through this platform, you can receive assistance, access information, and manage various aspects of your policy.
- Secure Services: Old Mutual’s Secure Services platform empowers policyholders to manage beneficiaries, download statements, and access educational content. Registering for this service allows you to conveniently oversee your financial affairs.
- Mobile App: The Old Mutual App is a powerful tool for policyholders, offering a centralized hub to view and manage your Old Mutual solutions. By downloading the app, you gain quick and easy access to your financial information on the go.
Loan Options for Old Mutual Life Policies
Old Mutual understands that financial needs may arise, and they offer loan options to eligible policyholders. Regular Zero Interest loans are permitted on LIFE wrapper plans, including benefits from plans such as GREENLIGHT (Single Premium Savings, Select Savings, and Flexible Savings), as well as Investment Horizons (Single Premium Investment plan).
Withdrawing Money from Old Mutual Wealth
Old Mutual provides flexibility for policyholders looking to withdraw funds from their accounts. Cash withdrawals can be made at Old Mutual ATMs, Saswitch ATMs, or at various retail stores such as Pick ‘n Pay, Boxer, Shoprite, Checkers, or Usave.
Contacting Old Mutual
In the event of any issues or queries regarding your Old Mutual policy, the company offers multiple channels for assistance.
- Phone Support:
- Within South Africa: 0860 60 6500.
- Outside South Africa: +27 21 503 1710.
- Email Support:
- Email: help-secure@oldmutual.com.
Old Mutual’s commitment to providing accessible and user-friendly services sets it apart as a reliable financial partner for individuals across Africa. Whether you’re managing your policy through self-service options, exploring loan possibilities, making withdrawals, or seeking assistance, Old Mutual strives to ensure a seamless and customer-centric experience for its policyholders.